Help centre
Questions, answered
Everything you need to know about learning French with Millywise.
Still have a question? Email Support@millywise.online or call (719) 996-0758.
Do I need any French to start?
Not at all. Our A1 course starts from zero, with clear explanations and plenty of support. If you learned some French in the past, the level test and free call will place you at the right level.
How do I find out my level?
Start with our free online level test for an instant estimate, then book a free 20-minute placement call so a teacher can confirm it through conversation.
How are lessons delivered?
All lessons are live on video with your teacher. You'll need a computer or tablet, a stable internet connection and ideally headphones. You'll receive your link and materials by email.
How long is each lesson?
Standard lessons last 50 minutes. Intensive programmes can include longer sessions or several lessons per week.
How long does each level take?
As a guide, with around four hours of lessons per week: A1 about 12 weeks, A2 about 14 weeks, B1 about 20 weeks and B2 about 24 weeks. Your pace depends on your schedule and practice between lessons.
Who are the teachers?
Qualified French language specialists, native or near-native speakers, trained in teaching French as a foreign language and experienced with adult learners online. Learn more on our teachers page.
Can you prepare me for DELF, TCF or TEF?
Yes. From B1 onwards, our courses include exam-format practice, and our intensive programmes offer focused preparation with mock exams and detailed feedback.
What if I live in a different time zone?
No problem. We schedule lessons by appointment, seven days a week, and find times that work for you wherever you are.
What if I miss a lesson?
Let us know at least 24 hours in advance and we'll reschedule your private lesson. For group classes, you'll receive the lesson notes and homework so you can catch up.
Are materials included?
Yes. Lesson notes, vocabulary lists, audio and exercises are shared after each lesson at no extra cost.
How do I enroll?
Book a free call through our contact page. After the call, we email you a personalised plan with your level, format, schedule and enrollment details.